I Wish People Knew…

In response to this post by Amber Naslund, where she asks what we wish more people knew about us, I’d like to share. I wish more people knew; On the Myers-Briggs Typology Indicator, I’ve registered as INFP (Introverted, iNtuitive, Feeling, Perceptive). It’s very easy to startle me, but almost impossible to surprise me. I have [...]

Education and Social Media

Graduation 2008 - Thirty30 Photography | Flickr

There’s a lot of discussion in professional social media circles – from publishers, to consultants, to agencies – about education. Clients need it, businesses need it, the public needs it – but so do the professionals working in these very complex, highly unorganized fields. There’s now very little stringent education directly related to social networking [...]

Setting Expectations

If you’re serious about keeping your business human in the face of social media, you need to set expectations. Not just for yourself – but also for your clients, employees, and employers. Everyone functions better with expectations set. Your clients need to know when you’re available – and when you’re not. This one’s easy; hours [...]

The Assumption of Witness

Two situations. You tell me which one is more confusing. 1. You, and two colleagues are at a baseball game. Halfway through the game, your chatter turns to work. One of your colleagues makes a comment to your other colleague that makes you intensely uncomfortable – perhaps it’s an attack on the second person, perhaps [...]

Facebook’s Automated Censorship Kerfuffle

If you’ve been anywhere near where I’ve been over the weekend, you’ll have seen this article on Dangerous Minds about Facebook removing a photo of two men kissing. From the article: [...] it seems that the sight of two fully-clothed men kissing was too much for Facebook, or too much for some redacted [...] who complained [...]

What Kind of Fame Are You After?

You live in public. You want to grow your business. You want to grow your audience. You want to be famous. You want to be famous? Are you sure? Fame’s a delicate ideal these days – from the calm celebrity of the British Royals to the tiger-blood winning madness of Charlie Sheen, there’s controversy peaking [...]

3 Steps to Mastering Any Social Network

Great news! There’s a new social network, and the word is, it’s awesome! Oh. But it’s fundamentally different than anything you’re using right now, and the first reports are that just about everyone is, as usual, doing it wrong. Pop quiz, tough guy. Do you join the new network? One of the biggest challenges when [...]

On Deciding Our Own Lessons

You know what? I’m tired of talking about failure. I’ve spent most of this month thinking about how to move on, to learn, to grow from setbacks – and that attitude hasn’t been helpful at all. Sure, I’m learning and growing, but I’d be really worried if I weren’t. What we learn from our experiences [...]

On Realizing Too Late

I’ve often been accused of having a carriage wit. The first time I was told this, it took me a while to get it – which is the very soul of irony – but it’s correct. Carriage wit is the kind of humour that occurs to you “on the carriage ride home,” rather than in [...]

Not Just One More Client

How many clients do you work with on a weekly basis? How often do you brush them off, even in tiny ways? Give it some thought. Pushing deadlines, sub-standard work – signs of a brush-off, even if we’re the only ones who know. To you, they’re one out of ten – twenty – ten thousand [...]